Canvas - Studio Encoding Error

This is an option to try for trouble shooting encoding errors when trying to upload videos to Canvas Studio

  1. If you see the encoding error when you are uploading, select Record a screen capture.
  2. This will record a NEW video. The length does not matter, keep it a few seconds. You are just recording this to access the previous recording if it exist.
  3. The Screen Recorder dialog box will appear. Look for the "Back to Recordings" option at the top. Select it.
  4. The first video that you attempted to upload might be here. If you see it, select it.
  5. Name it and try uploading it again from here.

Resource Video

Keywords:Canvas, Studio, errors, trouble shooting   Doc ID:111664
Owner:Shawn F.Group:Chippewa Valley Technical College
Created:2021-06-14 14:38 CSTUpdated:2021-06-21 11:19 CST
Sites:Chippewa Valley Technical College
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