Purpose

CVTC is now using Teams Calls for telephone calls. This feature integrates with Microsoft Teams to allow for voice and video calling directly from the Teams App. Employees with a designated telephone number will use Teams Calls to make and receive calls to their CVTC phone number. Everyone else can use video and audio calling to those within CVTC. Teams Calls can be accessed from traditional phones, as well as desktop, laptop, and mobile devices.

Video Series

1. Teams Calls Overview

An overview on Teams Calls.

2. Teams Chat Calls

Everyone is able to make and receive Calls within Teams Chat.

3. Making Teams Calls

Everyone is able to make internal audio and video Teams calls.
Those with a CVTC phone number can make external calls.

4. Receiving Calls

Answer calls using the desktop app, mobile app, or desk phone.

5. Handling Calls

Manage active calls, handle incoming calls, and learn about emergency location.