Using eGoldFax to Fax a document

Before you can send from a particular CVTC fax line, you will need to be added to a fax group.  Please submit a service desk ticket HERE to request to be added to a group. Once your account is delegated the rights to send from that fax mailbox, you can proceed with the instructions below.

1.  Open a new message.  Click on the Options tab to turn on the [From] field as shown.

2. Click on the drop-down arrow next to the [From:] field and click on [Other Email Address…].

3. Click on the [From…] button to bring up the address book.

4. Search for the fax number you want to send from and click on it.  This example shows 715-858-1800 Fax Line being used as the from address.

 The email address of the fax line will populate in the box as shown. Press OK.

5.  Enter the destination fax number using 1(area code)(phone number)@egoldfax.com.  Do not enter any dashes, just the 11 digit destination number as illustrated below.  Attach the documents you want to fax (supported types include Word, Excel, PDF, TIFF, JPEG, BMP).  Enter a subject and click send.

6.  A fax transmission report will be emailed back to the [From] fax line chosen in steps 3-4 above.