Student AppleCare Warranty Claim
All student iPads issued after 8/1/2020, and some before, are covered by a 2 year AppleCare warranty that covers repairs and manufacturer faults with no service fees (check your warranty status at https://checkcoverage.apple.com). If you are having an issue with your iPad or iPad accessory you can reach Apple support at 1-800-275-2273 and an Apple representative will walk you through the claim process.
If you need a device to use while your iPad is out for repair you can check an iPad out from the BEC library.