Canvas - Course Missing From Canvas Student App

If a course is not showing up on your Canvas Student app dashboard, try the following:

  1. From the Canvas Student app dashboard, click "Edit" in the top right corner.
    Canvas Mobile Dashboard
  2. Star the courses you would like to appear on your dashboard.
    Edit Dashboard
  3. Navigate back to the dashboard to see if they are now visible on the dashboard.
    Refresh Dashboard

If a course is not visible anywhere on the Canvas Student app, try the following:

  1. Close the Canvas Student app. (For this example we are using an Android phone)
  2. Open the Settings on your cellphone/device.
    Android Phone Settings
  3. Navigate to the app section and click on the Canvas Student app.
    Canvas Student App settings
  4. On the next screen, click the button or press the toggle to "Clear the Cache" on the Canvas Student app. This phrase may differ depending on the type of cellphone/device you have.
    Show app cache
  5. Reopen the Canvas Student app. You may have to sign in again.
    Clear cache
  6. If the course is not on the dashboard at this time, click "Edit" in the top right corner to see if the course is in this list and it is starred.

If neither of these suggestions work, please reach out to either resources below.

  • IT Service Desk at 715-830-5555 or servicedesk@cvtc.edu
  • E-Learning Specialist at e-learningsupport@cvtc.edu.

Resource Video




Keywords:canvas cavnas app student mobile phone cell cellphone dashboard   Doc ID:97260
Owner:Nick E.Group:Chippewa Valley Technical College
Created:2020-01-22 14:46 CSTUpdated:2021-07-06 09:02 CST
Sites:Chippewa Valley Technical College
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