Software - Jabber Calling

Option 1

1. Open Jabber.
2. Click the Phone icon, on the left.
3. To make a phone call click Call, to the right of the search box.



4. Enter the the phone number you would like to call.
   • There must be a 2-1 in front of the phone number just like your desk phone.
   Press the Green Call button, to start the call.



5. When finished with the call, click the Red End Call button.

Option 2

1. Open Jabber.
2. Click the Phone icon, on the left.
3. Here you will see a list of recent incoming and outgoing calls.
   To make a phone call click on a number from the list and then click the Green call button, on the right.
   • Incoming calls, in the list, will not have the 2-1 in front of the number. You will use to use Option 1 to place the call using 2-1 when dialing.



4. When finished with the call, click the red End Call button.

Transfer a Call

1. While on a call, click the circle with the ... button.
   Click Transfer.



2. Enter the extension you're going to transfer to.
   Click Call button.



3. Click Transfer, when you're ready to transfer the call.



4. If the person you are trying to transfer to does not answer, click the End Call button.



5. Click Resume, to talk to the customer again or try another transfer.

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