Network Outage Communication

Due to a network outage, CVTC campus buildings will be closed January 20-22. Classes for January 20-22 are canceled unless you have been notified otherwise by your instructor. Several CVTC systems will continue to be inaccessible during this time. Phones at CVTC campuses will also be unavailable.

For classes that will be held on January 20-22, as approved by the divisional Dean, instructors should email students to notify them that their class will be in session on these days.  CVTC systems (as identified below) should not be utilized while on-campus.

The ability for employees to work on January 20-22 based upon system and device accessibility should be determined by the supervisors and communicated to all team members.

Check back to this article as more information and updates become available.

Please review the following important information regarding accessible platforms and recommendations. Thank you in advance for following the guidance below:

IMPORTANT: All CVTC Windows operating system devices on campuses should be powered down. Those utilizing a CVTC-issued laptop running a Windows operating system should remain powered down and not utilized until further notice. Apple devices (iPhones, iPads, MacBooks, etc.) can be used. Direction on how to clean Windows operating system devices will be forthcoming.

Below is a partial listing of systems that you may currently be able to access utilizing a CVTC-issued phone or other CVTC-issued Apple devices such as an iPad or MacBook. You may also access them using your personal device (i.e., desktop, laptop, cell phone).

Please note, some of these systems utilize the SSO (single sign-on) system, which is currently disabled. If you are used to seeing the MyCVTC login prior to entering a system, you will not be able to access it if you don't already have an open session on your device.

Available systems (Note: you won’t be able to access through MyCVTC, so a direct link is required)

• Office 365 - https://login.microsoftonline.com/
  Log-in using CVTC credentials, but NOT on a CVTC laptop or PC (Windows). If you already have it set up on your phone you should be able to access it, but SSO is disabled, so it won’t authenticate if you try to start a new session or set-up on a new device. Office 365 includes all office suite applications including, but not limited to:
  • Email/Webmail – users should only access through non-CVTC devices such as a CVTC iPad, iPhone or personal computers and mobile phones
  • Microsoft Teams
  • OneDrive
• MyCVTC - https://mycvtc.cvtc.edu/
• Banner
• Recruit
• WebEx – https://cvtc-employee.webex.com
• Google Drive – https://accounts.google.com
• Lumens – https://cvtc.augusoft.net/
• Salesforce
• Salesforce Marketing Cloud
• Public website - https://www.cvtc.edu/
• Zoom - https://cvtc.zoom.us/
• Canvas - https://cvtc.instructure.com/
• SSO (single sign on)

Not available / accessible:

• VPN (Global Protect)
• Advise
• Jabber
• Network shared drives such as the S: drive