Internet Explorer 8 (Win) - Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Internet Explorer 8.

  1. Select Tools > Internet Options.

    Tools > Internet Options

  2. Click on the General tab and then the Delete... button.

    General > Delete

  3. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

    uncheck Preserve Favorites website data; check both Temporary Internet Files, Cookies; > Delete

Further Troubleshooting

The above procedure for clearing cache and cookies should work for the majority of websites, but certain website and applications such as WiscMail require a more thorough procedure. If you are still having issues, try to steps below.

  1. Close out of Internet Options. Click on Tools and select Developer Tools.

    Tools > Developer Tools

  2. In the Developer Tools window, click on Cache and select Clear Browser Cache...

    Cache > Clear Browser Cache...

  3. Click Yes to confirm the clearing of the browser cache.

    Yes button

See Also:




Keywords:internet explorer 8 ie ie8 clear clearing remove removing cache cookies reset settings   Doc ID:12314
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2009-09-29 18:00 CSTUpdated:2017-11-03 16:49 CST
Sites:Chippewa Valley Technical College, DoIT Help Desk, DoIT Tech Store, Ivy Tech Community College Demo, Katy ISD Demo, Southern Illinois University Carbondale, University of Illinois Engineering IT, University of Illinois System, University of the South Pacific, UW Green Bay, UW Green Bay - Test, UW Stout, Washington State University, Western Illinois Universtiy DEMO
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