Teams Calls - Turn Off Notifications
Overview
When a call is coming into Teams, there will be a call notification, which will show up as a pop-up window on your screen and a notification sound. There may be times when you do not want to be disturbed by Teams call notifications, like when giving a presentation or teaching a class. In these situations, you can use the "Do not disturb" feature in Teams to turn off call notifications.
You are also able to forward Teams calls to voicemail in situations where you do not want Teams notifications to interrupt your work.
Audience
Anyone using Microsoft Teams can place calls to others within CVTC using Chat. Employees with a phone number can also place external calls.
Teams Do Not Disturb
Select status
- Click on your profile picture (1) in the top right corner of the Teams app.
Click the drop-down menu (2) next to the current status.
Click to select Do not disturb (3).
You will not receive any notifications for incoming calls, messages, or other types of alerts.
This status will remain in effect until reset, changed, or until the next day.
Reset status
- Click on your profile picture (1) in the top right corner of the Teams app.
Click the drop-down menu (2) next to the current status.
Click to select Reset status (3).
The presence status will be reset to Available or Busy depending on what is set in your calendar.
Select status duration
The status can be set to be in effect for a specific duration. In this way you can set Do not disturb for the duration of your work and then Teams will automatically reset the presence status based on your calendar.
- Click on your profile picture (1) in the top right corner of the Teams app.
Click the drop-down menu (2) next to the current status.
Click to select Duration (3).
- Select the status from the drop-down (1).
Select the duration that this status will be set from the drop-down (2).
Click the Done button (3).
The presence status will remain for the duration selected and then reset according to your calendar.
Teams Calls Forwarding
- From the Calls tab in Teams, click the Don't forward drop-down (1). Select Forward to voicemail (2).
Incoming call notifications will be immediately sent to voicemail without notification banners or sounds. - Set back to Don't forward for calls to notify again.
Other forwarding options can be set from the More Settings menu option.
For assistance contact Ed Tech.