Outlook - Delete Saved E-mail Addresses

Clear a single cached item

  1. Open Outlook.

  2. Click New Email.

  3. Start typing email address.
    Click the X next to the address to delete it.
    Message tab

  4. Click the To... button.
    To... Button

  5. Find the name in the address book and double click it.
    Click OK.  This will give you a new cached name.
    Global Address List window

To delete ALL cached items

  1. Open Outlook.

  2. Click File.
    File tab

  3. Click Options.
    Options tab

  4. Click Mail.
    Scroll down until you see the section, Send messages.
    Click Empty Auto-Complete List.
    Outlook Options window

  5. Click Yes.
    Auto Complete list confirmation

  6. Click OK.

***Please note that screen shots may differ from device to device. These screenshots were taken on a Windows 10 computer using Outlook 2016***



Related Articles:

Outlook - Create Email Signature
Outlook - Create Rules
Outlook - Share Calendar
Outlook - Add a Shared Calendar
Outlook - Add an Email Group
Outlook - Recall an E-mail Message
Outlook - Recover Deleted Items
Outlook - Change Online Archive Settings



Keywords:
cvtc outlook cached email return returned undeliverable delete remove auto complete list empty e mail save saved e-mail cache auto-complete populate automatically automatic staff faculty student employee eamil 
Doc ID:
48157
Owned by:
David H. in Chippewa Valley Technical College
Created:
2015-03-03
Updated:
2025-06-19
Sites:
Chippewa Valley Technical College