Outlook - Delete Saved E-mail Addresses

Clear a single cached item

  1. Open Outlook.
  2. Click New Email.
  3. Start typing email address.
    Click the X next to the address to delete it.
  4. DeleteCache05.png

  5. Click the To... button.
  6. DeleteCache06.png

  7. Find the name in the address book and double click it.
    Click OK.  This will give you a new cached name.
  8. DeleteCache07.png


To delete ALL cached items

  1. Open Outlook.
  2. Click File.
  3. DeleteCache01.png

  4. Click Options.
  5. DeleteCache02.png

  6. Click Mail.
    Scroll down until you see the section, Send messages.
    Click Empty Auto-Complete List.
  7. DeleteCache03.png

  8. Click Yes.
  9. DeleteCache04.png

  10. Click OK.

***Please note that screen shots may differ from device to device. These screenshots were taken on a Windows 10 computer using Outlook 2016***



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Keywords:cvtc outlook cached email return returned undeliverable delete remove auto complete list empty e mail save saved e-mail cache auto-complete populate automatically automatic staff faculty student employee eamil   Doc ID:48157
Owner:Jessica C.Group:Chippewa Valley Technical College
Created:2015-03-03 15:43 CSTUpdated:2018-12-11 17:30 CST
Sites:Chippewa Valley Technical College
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